Seatify Privacy Policy

This Privacy Policy explains how Seatify collects, uses, stores, and protects personal data in accordance with GDPR and Czech data protection laws.

Last Updated: February 25, 2026

GDPR Compliant

Seatify processes personal data in accordance with EU Regulation 2016/679 (GDPR) and Czech data protection laws.

1. Data Controller

1.1 The data controller is Seatify, registered in the Czech Republic.

1.2 Contact: privacy@seatify.net

1.3 Seatify processes personal data in accordance with EU Regulation 2016/679 (GDPR).

2. Personal Data We Collect

2.1 Account Data:

Name Email address Phone number (if provided)

2.2 Transaction Data:

Billing address Purchase history Ticket listings Payout information

2.3 Technical Data:

IP address Device information Browser type Session logs

2.4 Communication Data:

Support messages Dispute documentation

3. Purpose of Processing

3.1 To operate the Platform

3.2 To process payments

3.3 To prevent fraud

3.4 To resolve disputes

3.5 To comply with legal obligations

3.6 To improve platform performance

4. Legal Basis

4.1 Contract performance

4.2 Legitimate interest (fraud prevention)

4.3 Legal compliance

4.4 User consent (marketing communications)

5. Data Sharing

5.1 Payment providers

5.2 IT hosting providers

5.3 Legal authorities if required by law

Seatify does not sell personal data.

6. Data Retention

6.1 Account data is retained as long as the account is active.

6.2 Transaction records may be retained for legal/tax obligations (up to 10 years).

7. User Rights

Users may:

Request access to data Request correction Request deletion Request data portability Withdraw consent

Requests must be sent to privacy@seatify.net

8. Security Measures

8.1 Encrypted payment processing

8.2 Restricted internal access

8.3 Secure hosting infrastructure

9. International Transfers

If data is transferred outside the EU, appropriate safeguards are applied.

Contact Our Data Protection Officer

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Company: Seatify

Email: privacy@seatify.net

Registered: Czech Republic